Payment and processing times

You can see payment cut off times and processing times for each transaction type in the table below. It’s important you check your account terms and conditions to know which transaction type(s) are available to you.

Please note all payment cut-off and processing times are denoted in Australian Eastern Standard Time (AEST).

What’s the difference between a Business Day and non-Business Day?

  • Business Day means any day on which banks in Sydney and Melbourne are able to effect settlement through Reserve Bank of Australia (RBA).
  • Non-Business Day means any other day that is not classified as a Business Day including Saturdays, Sundays and public holidays in Sydney or Melbourne.

Internal Transfers made via Electronic Banking

AccountCut off timeProcessed by us

Between your Cash Management Account, Macquarie Transaction, Offset, Savings, Business Savings and Home Loan (with a BSB starting with 182), or to a Macquarie Car Loan

n/a

Immediately

Between your Macquarie Home Loan (with a BSB starting with 183)

5pm on a Business Day

Same Business Day

After 5pm or on a non-Business Day

Next Business Day

 

Pay Anyone Payments made via Electronic Banking

AccountCut off timeProcessed by us

From your Macquarie account to an account held with another Australian bank for payments processed via direct entry or made to a recipient you've never paid before

5pm on a Business Day

Same Business Day*

After 5pm or on a non-Business Day

Next Business Day*

From your Macquarie Transaction, Savings, Business Savings, Offset (with a BSB starting with 182) or Cash Management account to an account held with another Australian bank for payments processed via NPP*

NPP Payments are available 24 hours a day, 7 days a week. There’s no applicable cut-off time.

Immediately, as long as the account you’re paying is NPP enabled. You can contact the receiving bank for more information

*After the transaction is processed by us, Pay Anyone Payments are generally received the following Business Day. Pay Anyone Payments to Building Societies and Credit Unions may take up to two Business Days to be received

PayID Payments made via Electronic Banking

AccountCut off timeProcessed by us

From your Macquarie Transaction, Savings, Business Savings or Offset (with a BSB starting with 182) to a PayID from another Australian bank account

PayID Payments are available 24 hours a day, 7 days a week. There’s no applicable cut-off time.

Immediately

 

BPAY Payments made via Electronic Banking

AccountCut off timeProcessed by us

From your Macquarie account to any Biller

Before 5pm on a Business Day

Processed and treated as received by the Biller on same Business Day*

After 5pm on a Business Day or on a non-Business Day

Processed and treated as received by the Biller on the next Business Day*

*Although funds may be treated as received by the Biller, they may not be available in the Biller’s account for up to three Business Days

Real Time Gross Settlement (RTGS)

AccountCut off timeProcessed by us

Macquarie Transaction, Savings, Business Savings or Cash Management Account (for transfers over $100,000 only)

12pm on a Business Day

Same Business Day

(Any transactions submitted after the cut off time will be processed on the next Business Day)
 

 

Macquarie Home Loan or Offset with a BSB starting with 182

2:30pm on a Business Day

Macquarie Home Loan or Offset with a BSB starting with 183

11am on a Business Day

 

Scheduled Payments – Pay Anyone

AccountCut off timeProcessed by us

From your Transaction, Savings, Business Savings, Offset or Home Loan Account (Starting with 182)

5pm on the day before the payment is scheduled to be made

Payments scheduled for a Business and Non-Business Day will be debited to your account on that day.

From your Macquarie Home Loan (with a BSB starting with 183)

5pm on the day before the payment is scheduled to be made

Payments scheduled for a Business Day will be debited to your account on that day

Payments scheduled for a non-Business Day will be debited to your account on the next Business Day

From your Macquarie Cash Management Account

5pm on the day before the payment is scheduled to be made

Payments scheduled for a Business Day will be debited to your account on that day

Payments scheduled for a non-Business Day will be debited and processed on the previous Business Day

After the transaction is processed by us, Pay Anyone payments are generally received the following Business Day. Pay Anyone payments to Building Societies and Credit Unions may take up to two Business Days to be received

Scheduled Payments – BPAY Payments

AccountCut off timeProcessed by us

From your Transaction, Savings, Business Savings, Offset or Home Loan Account (Starting with 182 or 183)

5pm on the day before the payment is scheduled to be made

Payments scheduled for a Business Day will be treated as received by the Biller on the same day

Payments scheduled for a non-Business Day will be treated as received by the Biller the following Business Day

From your Macquarie Cash Management Account

5pm on the day before the payment is scheduled to be made

Payments scheduled for a Business Day will be treated as received by the Biller on the same day

Payments scheduled for a non-Business Day will be debited to your account and be treated as received by the Biller on the following Business Day

Although funds may be treated as received by the Biller, they may not be available in the Biller’s account for up to three Business Days

Modify a Scheduled Payment – Pay Anyone and BPAY Payments

AccountCut off timeProcessed by us

From your Macquarie Home Loan (with a BSB starting with 183) or Cash Management Account

11pm on the day before the payment is scheduled to be made

Immediately

From your Macquarie Transaction, Savings, Business Savings, Offset or Home Loan (with a BSB starting with 182)

11:59pm on the day before the payment is scheduled to be made

Immediately

We're unable to process a request to modify an immediate payment once you have authorised the payment in Macquarie Online or Mobile Banking

Cancel a Scheduled Payment Pay Anyone Payment and BPAY Payment

AccountCut off timeProcessed by us

From your Macquarie Home Loan (with a BSB starting with 183)

3pm the day before the payment is scheduled to be made

Immediately

From your Macquarie Cash Management Account

11pm the day before the payment is scheduled to be made

Immediately

From your Macquarie Transaction, Offset, Business Savings and Home Loan (with a BSB starting with 182 or Savings Account)

11:59pm the day before the payment is scheduled to be made

Immediately

We're unable to process a request to cancel an immediate payment once you have authorised the payment in Macquarie Online or Mobile Banking.

It’s important to ensure the BSB and account number are correct. The account name is not used for processing and we do not match the account name against the account number you provide. Entering incorrect details may mean the wrong account is credited and it may not be possible to recover the funds, please refer to the terms and conditions.

Delays in processing a transaction

Delays may occur in processing a transaction due to the following scenarios:

  • the transaction or instructions to make a transaction is made on or the day after a public or bank holiday
  • authorisation of the transaction needs to be verified
  • another BPAY® Scheme participant isn’t complying with its obligations
  • there’s a system malfunction
  • inactive accounts – if this is the first transaction to your account after a long period of inactivity.

Please note we'll try to address any delays with processing a transaction as soon as possible.

® Registered to BPAY Pty Ltd ABN 69 079 137 518

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