Opening a Term Deposit for your client

You can open a Term Deposit (TD) for your client through Adviser Online. 

1. Log in to Adviser Online
2. Select Applications and click Open an account and then Open Term Deposit
3. Confirm your AFSL status and whether this will be for a new client or an existing client. If you’re linking this to an existing cash account, search for the Cash Management Account (CMA) you want to link the TD to. Please note this CMA will be linked for the purpose of funding the TD
4. Select the account type and the method of application you want to use
5. Enter your client’s details in the primary applicant fields. Please note that Occupation, Mobile and Email address are all compulsory fields to complete before you can proceed
6. Enter the investment details including the deposit amount, the term and the adviser distribution payment (if required)
7. Select the interest payment options including the frequency and the payment method
8. Enter the details of the account to be debited for your deposit(s). This is also the account which funds will be returned to upon closure of your Term Deposit account
9. Note: All withdrawals must be debited from an account in the same name as the Term Deposit. This can’t be a Macquarie Cash Management Accelerator account (Accelerator)
10. Enter the additional details including the source of funds and purpose of the account
11. Enter the details of the primary adviser on the account and select Next
12. The final page allows you to review all the application details. If everything looks correct, you can submit.

To edit the details for an application which the Primary applicant has not yet submitted:

1. Log in to Adviser Online
2. Select Applications and click Pending Applications
3. Locate the pending application using the keyword search field. You can search by application name or application ID. Select the application name
4. A new window will appear. Click edit to update details of the application.

After submitting your application, if you’ve selected the online method your clients will receive an email. From here, they’ll be able to download the offer documents and review the terms and conditions. They’ll need their email address and date of birth, as well as the PIN found in the email.

If you’ve selected the print, sign and email option, once you’ve filled out all the required fields, you can now print the application. 

For TD lodgement times, refer to the Macquarie Bank Term Deposit Further Information Guide.

Term deposit account opening is generally completed within 1 day.

Processing times begin only when we’ve received all necessary requirements for a request. To avoid delays, please ensure you’ve completed all forms and uploaded all supporting documents before submitting. 

For further information, please see Requirements to open an account.

Your clients can provide you with third party authority using the Macquarie Limited Third Party Authority form.