Group and manage Wrap accounts in Adviser Online

You can create new groups through Adviser Online. Grouping can be useful when a client or their family holds multiple Wrap accounts. Please note you need full transact access to create and edit account groups.
 

To create a Wrap group:

1. Hover over Clients in the side navigation and select Wrap groups 
2. Select the + icon in the top right hand corner  
3. Enter the group details and navigate through the ‘Create group’ flow, selecting ‘Fee’ as the group type  
4. Once the wrap group is created you can navigate to the Advice Fee Form by selecting ‘Advice Fee Form’ on each account row.

You can edit Wrap groups in Adviser Online. Please note you need full transact access to edit group accounts. When editing you can select which accounts to group and their group type. 

To edit a group:

1. Log in to Adviser Online
2. Select Clients from the menu under the Macquarie icon and click Wrap Groups
3. Search for the group using the group name number or scroll to find the group
4. Click the group name
5. Click the pencil icon to edit the group
6. Make the required changes
7. Click Submit.

You can add an account to a group through our online forms. The following forms have been updated to facilitate this: 

• Account opening form
• Advice Fee Form 
• Switch form (when switching between superannuation and pension) .

If a Wrap group is no longer required, you can delete it in Adviser Online. Please note that this action can’t be undone. If you change your mind, you’ll need to create a new group. Also note you need full transact access to delete grouped accounts.

To delete a group:

1. Log in to Adviser Online
2. Select Clients from the menu under the Macquarie icon and click Wrap Groups
3. Search for the group using the group name number or scroll to find the group
4. Click the group name
5. Click the bin icon to delete the group
6. Press Delete to confirm you want to delete the group
7. Click Submit.

You can see information about grouped accounts in Adviser Online. This includes: 

• Which accounts are grouped
• What group type (Fee and/or Reporting) they’re a part of.

To check your Wrap groups: 

1. Log in to Adviser Online
2. Filter by Wrap Groups in the global search bar
3. Search for the group name or group number
4. Click the group name.

From this screen you’ll be able to see all the accounts within the group. You’ll also be able to see their account status and their account balance.

Your clients will only see accounts linked to their Macquarie ID. They won’t be able to see other accounts in their group. This gives you and your client comfort that clients can benefit from any applicable account grouping fee discounts while also ensuring they’re not sacrificing their own privacy. 

If your clients want to give another individual access to view their account, they still have that option. They’ll just need to complete a Macquarie Third Party Authority form confirming their authorisation to us.  

This form can be found at Adviser Tools by searching for ‘third party authority’ in the search bar.

If an account is closed part way through the month, it will be treated as an individual account for adviser fee purposes. The closed account will not be considered part of the group for fee calculating purposes from, and including, the month the account was closed.