Welcome to
Macquarie Help Centre

How can we help you?

I bank with Macquarie

Welcome to Macquarie Help Centre

How can we help you?

I bank with Macquarie

Have you been impacted by coronavirus? We’re here to help.

We’re committed to supporting Australians through this uncertain time. We’ve introduced a comprehensive financial assistance package, which includes the ability for Business and Personal Banking clients who are experiencing financial difficulty to defer their loan repayments for six months.

Find out more here

Experiencing financial hardship?

Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you.

Get financial assistance

Feedback and complaints

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.

Find out more